CAO's Office
Clerk's Office
Finance
Community Development: Building, By-Law and Planning
Economic Development
Parks and Recreation
Human Resources
Fire Department
Police Department
Public Works / Utilities
Assets and Infrastructure

CAO's Office

The CAO (Chief Administrative Officer) is responsible for the leadership and general management of the Corporation.  This includes the development and execution of the business plan, allocation of resources, maintaining service levels, recommending policy and providing long range strategic planning guidance.  The CAO coordinates and provides direction to the Directors and Department Heads in developing , implementing, and administering the objectives and policies as approved by Council in accordance with applicable laws and regulations.

As the most senior employee of the Town, the CAO reports to Council and acts as their key advisor.

Clerk's Office

The Clerk’s position is a legislated position as set out in the Municipal Act. The Clerk’s Department is responsible for such items as: Council Coordinator; Records Management; Maintain the original copies of all By-Laws and minutes of the proceedings of Council; Responsible for all aspects relating to the Municipal Election process; Lottery Licensing; Deputy Division Registrar by registering deaths and reporting same to the Ontario Division Registrar; Issue marriage licenses and reporting same to the Ontario Division Registrar; Researching and developing various policies as it relates to Council activities; Assist the CAO with special projects; Coordinator of the Freedom of Information and Protection of Privacy legislation; Accessibility regulations.

Finance

The Finance or Treasury Department advises the CAO, Town Council, and Department Managers on the status of the Town's finances and actions required to meet the Town's financial obligations and objectives. Learn more.

Community Development: Building, By-Law and Planning

The Community Development department includes Building, By-Law Enforcement, Economic Development and Planning. It provides building and planning related services to Council, other departments and the general public, enforcement of regulatory By-Laws and promotes the Town of Gananoque. Learn more about Community Development.

Economic Development

The Economic Development Office is a municipal function and works to develop a creative, dynamic and competitive business environment that fosters economic growth. We are committed to lead and mobilize the community, local agencies, organizations and businesses to develop and implement strategies that will assist in strengthening the local economy. For more information visit Invest in Gananoque.

Parks and Recreation

Our team is committed to a safe environment for recreation, excellence in providing quality recreational activities, commitment to public relations and service, sustainable facilities and programs to ensure the continuity of your family`s healthy lifestyle. Learn more about we have to offer.

Human Resources

Our department is resposible for labour relations, recruitment, succession planning and the development of programs, policies and procedures. Learn more and see Employment Opportunities.

Fire Department

The Gananoque Fire Department is committed to protecting lives and property. Contact Information for the Fire Department.

Police Department

Serving our community since 1890. The Gananoque Police Service offers many pro-active crime prevention and safety programs to Town of Gananoque residents including Crime Stoppers and R.I.D.E. spot checks. Contact Information for the Police Department.

Public Works / Utilities

The Utilities Department is responsible for improvement projects, water production, distribution, backflow protection, water quality monitoring, water conservation, customer service, meter installation and replacement, meter reading, wastewater collection system maintenance and repair, and environmental compliance. These activities play a vital role in ensuring that our residents’ and businesses’ water needs are met. Working together, the department is able to provide affordable, high-quality drinking water that meets all mandatory requirements. Visit Utilities and Collections for more information.

The Works Department is responsible for capital improvement projects, snow plowing and removal, street lighting, storm sewers and drainage, tree maintenance and planting, solid waste and recycling, road repairs, encroachment approvals, sidewalk repair and maintenance, traffic signal operations and bridge maintenance and operations. The Works Department ensures the roads are safe for the public while maintaining compliance with Ministry standards. Visit our Public Works / Utilities section for more information.

Assets & Infrastructure

This is the information hub of the administration. All Town owned assets are identified, catalogued, and maintained in a database - from water pipes, roads, and sidewalks to buildings, backhoes, and streetlights. The ongoing management and interpretation of this data is used to assist department heads in budget planning, financial reporting, and ministry compliance to ensure accurate and efficient decision making. Mapping and conceptual drawings are created and maintained here as part of the information management. This department also manages Town properties addressing accessibility issues, effecting repairs, life cycle costing, and lease agreement administration.