Utility Locates

Town of Gananoque Public Utilities Department will be officially launching ON1Call services June 19th.  After this time all request for locates will be administered through the ON1CALL service.  This has been mandated by the provincial government under the “Ontario Underground Infrastructure Notification System Act, 2012”

  • Call Ontario One Call for a free locate of utility services at 1-800-400-2255, 24-hours a day, 7 days a week, or
  • Visit them on the web at: www.on1call.com.
  • Call at least five full business days before you plan to dig.
  • Ontario One Call will relay your locate request and information to Gananoque Utilities, as well as other participating member utilities. You will be provided with a timely, free locate of the underground facilities so you can complete your project SAFELY.