Accessibility

Notice of Temporary Disruption of Service

The estimated time of the service disruption is:
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The Multi use courts are scheduled to reopen April 27, 2026.

From: Monday April 27, 2026 
To: November, 2026

The Multi use courts, Tennis, Pickle ball and Basketball courts will be reopened for the season Monday April 27. The courts may be open for the weekend weather permitting. We want to thank all user groups for their patients as we reopen for the season. We will Post notice to social media and town website upon any required maintenance or shutdowns for Multi use courts.

Enjoy the 2026 season

Please visit www.gananoque.ca for bookings, rentals, schedules etc.

On behalf of the Town of Gananoque please enjoy the multi use courts and have a safe and successful 2026 season.

Contact: 
Robert Kennedy 
Parks and Facilities Superintendent 
facilities@gananoque.ca 

or 

Lori Higgs 
Marina & Recreation Coordinator 
marinarecreation@gananoque.ca 
613-382-2149 ext. 1411 or 1414

The estimated time of the service disruption is:
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The GBM Canada 150 Outdoor Rink is now open. The rink will remain open weather permitting and hopefully we will not see any further rink board damage. Staff will be Monitoring the boards and glass for potential hazards.

We ask that use of Hard discs not be used as this adds to the extra damage to the boards and glass. We will continue to update on town website and social media as time and weather 
allows.

Please enjoy, play safe and visit www.gananoque.ca for bookings, schedules etc.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter.

Contact:
Robert Kennedy
Parks and Facilities Superintendent
facilities@gananoque.ca 

or

Lori Higgs
Marina & Recreation Coordinator
marinarecreation@gananoque.ca
613-382-2149 ext. 1411 or 1414

The estimated time of the service disruption is:
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This summer, the Town will be replacing the length of water main between King Street East and Elmwood Drive. The approximate area directly affected, and which will be subject to excavation, is shaded in green on the map.

Recent water main breaks in this area have prompted the replacement of this length of water main. This work will help ensure reliable water supply to this neighbourhood and to the east end of Town well into the future.

The tender for this work has been awarded to Len Corcoran Excavating Ltd. Work is anticipated to begin in mid-to-late July and conclude on or before the end of September 2026. 

As part of this project, two temporary water main shutdowns are anticipated. The first is expected to be approximately four or fewer hours in length. The second is expected to be approximately eight hours in 
length. Addresses where water service will be impacted will be provided hand-delivered notices ahead of any planned shutdowns. 

At the conclusion of this project, the ground surface through this work areawill appear and function similarly how it does now.

On behalf of the Town of Gananoque, I would like to thank you for your patience while we undertake this important work.

Inquiries can be directed to pwinfo@gananoque.ca, 613-382-2149 x1613.

Sincerely, 
Matthew Hoult
Superintendent of Water and Wastewater

Elmwood Drive – King Street East Water Main Replacement Project

The estimated time of the service disruption is:
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The Town of Gananoque Confederation Park Water Fountain has had considerable damage due to weeds, logs etc. floating down the river bumping into it and catching the wires. This has caused considerable weight and force on the electrical cable as well as the security cables holding it in place. It has caused a safety concern, and power has been shut off to the fountain until we can assess total damage and repair. Staff will pull the fountain on Thursday September 17 and review repairs with an electrician all efforts will be made to have it running for this weekend. If not easily repairable, the fountain will be removed and taken out of service for needed repairs and reinstalled in the spring of 2027.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter

Contact:

Robert Kennedy
Parks and Facilities Superintendent
facilities@gananoque.ca
613-382-2149 ext. 1414 or 1411

The estimated time of the service disruption is:
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Elmwood Watermain Extension – Contract UTL-2026-04

Beginning September 21, 2026, the pedestrian path connecting King Street East to the intersection of Pine Street East and Elmwood Drive will be closed to the general public for the duration of construction associated with the Elmwood Watermain Extension project.

Pedestrians are asked to follow all posted signage, avoid entering the construction area, and use an alternate route.

The Town appreciates the public’s patience and cooperation while this important infrastructure work is completed.

On behalf of the Town of Gananoque, we would like to thank you for your patience in
this matter.

Contact: 
Public Works Technologist
613-382-2149 ext. 1623
pwtech@gananoque.ca

The estimated time of the service disruption is:
to

The Town will be completing the spring fire hydrant flushing:

  • Sunday, September 20th at 8pm through Thursday, September 24th at 6am.

This work will be completed primarily during evening and overnight hours.

Residents may experience water discoloration when hydrants are being flushed near their residences. If discolouration occurs, please run the cold water tap, ideally at the lowest elevation of the home, until the discolouration has cleared.

On behalf of the Town of Gananoque, we would like to thank you for your patience during this exercise.

Sincerely,

Maslin Ouellette
Chief Operator of Water and Wastewater
Town of Gananoque
mouellette@gananoque.ca

The estimated time of the service disruption is:
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Please be advised that King Street East will be reduced to one lane between Shoppers Drug Mart (615 King Street East) and the Pioneer Gas Station (560 King Street East). Motorists should expect delays, obey all posted signs and traffic-control personnel, and proceed with caution through the affected area.

Please allow additional travel time and use an alternate route where possible.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter.

Contact:

Charles Fromentin
Public Works Technologist
613-382-2149 ext. 1623 
pwtech@gananoque.ca

The estimated time of the service disruption is:
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Traffic lanes on King Street East, from Charles Street to Carmichael Drive, will be temporarily shifted and/or closed while the Town and our contractor apply a protective surface treatment to all three driving lanes. Please follow all posted signage, traffic control measures, and detour routes.

At least one entrance to all businesses on King Street East will remain open throughout the work; however, access may be temporarily limited at times due to construction activities.

Temporary pavement markings will be installed following the treatment application. Line painting will be completed several weeks later to ensure proper adhesion to the treated roadway surface.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter.

Contact: 
Public Works
613-382-2149 ext. 1613
pwinfo@gananoque.ca

On behalf of the Town of Gananoque, we would like to thank you for your patience regarding temporary service disruption.

The Town of Gananoque strives at all times to provide its goods and services in a way that respects the dignity and independence of all people.

The Town of Gananoque is also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.

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Vision Enhancement

Most Web browsers include functionality to allow users to increase or decrease the text on a Web page. On the Town's website please use the following to enhance the font:

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Policies and Procedures

The following policies and procedures have been adopted by the Town:

Should you wish to comment on your previous experience within the Town, please complete the Feedback form and submit it to the Town's Accessibility Coordinator at clerk@gananoque.ca.

Please contact the Town of Gananoque for further information about these policies and procedures.

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