Accessibility

Notice of Temporary Disruption of Service

The estimated time of the service disruption is:
to

The Multi use courts are scheduled to reopen April 27, 2026.

From: Monday April 27, 2026 
To: November, 2026

The Multi use courts, Tennis, Pickle ball and Basketball courts will be reopened for the season Monday April 27. The courts may be open for the weekend weather permitting. We want to thank all user groups for their patients as we reopen for the season. We will Post notice to social media and town website upon any required maintenance or shutdowns for Multi use courts.

Enjoy the 2026 season

Please visit www.gananoque.ca for bookings, rentals, schedules etc.

On behalf of the Town of Gananoque please enjoy the multi use courts and have a safe and successful 2026 season.

Contact: 
Robert Kennedy 
Parks and Facilities Superintendent 
facilities@gananoque.ca 

or 

Lori Higgs 
Marina & Recreation Coordinator 
marinarecreation@gananoque.ca 
613-382-2149 ext. 1411 or 1414

The estimated time of the service disruption is:
to

The GBM Canada 150 Outdoor Rink is now open. The rink will remain open weather permitting and hopefully we will not see any further rink board damage. Staff will be Monitoring the boards and glass for potential hazards.

We ask that use of Hard discs not be used as this adds to the extra damage to the boards and glass. We will continue to update on town website and social media as time and weather 
allows.

Please enjoy, play safe and visit www.gananoque.ca for bookings, schedules etc.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter.

Contact:
Robert Kennedy
Parks and Facilities Superintendent
facilities@gananoque.ca 

or

Lori Higgs
Marina & Recreation Coordinator
marinarecreation@gananoque.ca
613-382-2149 ext. 1411 or 1414

The estimated time of the service disruption is:
to

Elmwood Watermain Extension – Contract UTL-2026-04

Beginning September 21, 2026, the pedestrian path connecting King Street East to the intersection of Pine Street East and Elmwood Drive will be closed to the general public for the duration of construction associated with the Elmwood Watermain Extension project.

Pedestrians are asked to follow all posted signage, avoid entering the construction area, and use an alternate route.

The Town appreciates the public’s patience and cooperation while this important infrastructure work is completed.

On behalf of the Town of Gananoque, we would like to thank you for your patience in
this matter.

Contact: 
Public Works Technologist
613-382-2149 ext. 1623
pwtech@gananoque.ca

The estimated time of the service disruption is:
to

The Town of Gananoque and its contractor will be carrying out concrete work along King Street East in the month of October. Sidewalk closures will be in place. Please follow all posted signage.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter. 

Contact: 
Public Works
613-382-2149 ext. 1613
pwinfo@gananoque.ca

The estimated time of the service disruption is:
to

King Street Road Update

The scheduled protective surface treatment has been applied to King Street East from Charles Street to Carmichael Drive by the Town’s contractor.

The road may appear uneven due to the granular material applied as part of the sealant process. Our street sweeper will remove the excess granular material on Monday October 19, which will improve the road surface. Line painting will follow shortly thereafter.

We appreciate your patience and understanding as we complete this work.

--

Traffic lanes on King Street East, from Charles Street to Carmichael Drive, will be temporarily shifted and/or closed while the Town and our contractor apply a protective surface treatment to all three driving lanes. Please follow all posted signage, traffic control measures, and detour routes.

At least one entrance to all businesses on King Street East will remain open throughout the work; however, access may be temporarily limited at times due to construction activities.

Line painting will be completed the following week to ensure proper adhesion to the treated roadway surface.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter. 

Contact: 
Public Works
613-382-2149 ext. 1613
pwinfo@gananoque.ca

The estimated time of the service disruption is:
to

There is currently a planned service disruption. We apologize for any inconvenience; however, the Splash Pad and washrooms at Joel Stone Park, Confederation Park, and ball diamonds will be Closed for the Season. This includes washrooms behind arena

From: October 13, 2026
To: May 2027

The disruption includes: the Splash Pad located at 135 Water Street; The Splash Pad will be closed for the season. Splash Pad will reopen in spring of 2026. The washrooms are now closed for the season and will reopen in May of 2027

The following alternative services are available:
Washrooms located at town hall 30 King st E and Visitors center 10 King st E. 9am – 4:00pm

On behalf of the Town of Gananoque, we would like to thank you for another successful summer season and look forward to reopening in the spring of 2027. 

Contact:
Lori Higgs
Superintendent of Marina & Recreation
613 382 2149 x 1414

The estimated time of the service disruption is:
to

The men’s washroom in the Lobby of the Lou Jeffries Arena will be closed while mechanical work is completed.

The washroom in Change Room 1 or Men’s Washroom in the upper hall will be used as alternative washroom’s while this disruption occurs.

On behalf of the Town of Gananoque, we would like to thank you for your patience while these maintenance issues are resolved.

Contact:
Lori Higgs
Superintendent of Parks, Recreation and Facilities
613-382-2149 x 1411

The estimated time of the service disruption is:
to

The disruption includes: 
The Town’s water tower will undergo a cleaning and technical inspection of its exterior surface and coating during this period.

The cleaning and inspection work may impact the water tower’s outside appearance, but any issues uncovered during this work will be addressed during a comprehensive tower renewal project scheduled for summer 2027.

This exterior cleaning and inspection work will be completed during daytime hours and will not impact normal distribution system operation or drinking water delivery to consumers.

On behalf of the Town of Gananoque, we would like to thank you for your patience during this exercise.

Sincerely, 
Matthew Hoult 
Superintendent of Water and Wastewater 
Town of Gananoque 
mhoult@gananoque.ca

The estimated time of the service disruption is:
to

The disruption includes:

The Town of Gananoque and its contractor will be carrying out concrete repairs on Elizabeth Drive, Clarence Street, and various other locations throughout Town.

Temporary sidewalk closures will be in effect during the work. Pedestrians are asked to follow all posted signage and use alternate routes where required.

We appreciate your patience and cooperation during this work.

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter. 

Contact:

Public Works
613-382-2149 ext. 1613
pwinfo@gananoque.ca

The estimated time of the service disruption is:
to

Gananoque Municipal Marina Boat Launch (small launch) and Bay Road access.

The small boat launch located at the Gananoque Municipal Marina parking lot will be closed for the season beginning November 13, 2026, until April 26, 2027.

Bay Road will be closed to vehicular traffic for the winter season and will re-open in spring of 2027. Recreational use will continue for walking, jogging, cycling, etc.

On behalf of the Town of Gananoque we would like to thank you for your cooperation.

Contact:
Brock Webb
Superintendent of Roads
roadsuperintendent@gananoque.ca or 613-382-2149 ext. 1611

Lori Higgs
Parks, Recreation and Facilities Superintendent
facilities@gananoque.ca or 613-382-2149 ext. 1411

The estimated time of the service disruption is:
to

The disruption includes: 

The Gananoque Municipal Marina
The Gananoque Municipal Marina is officially closed for the 2026 season, therefore access to the main dock will be inaccessible as of Friday, November 13, 2026, starting at 12:00 noon.

On behalf of the Town of Gananoque and the Gananoque Municipal Marina, we would like to thank you for your cooperation.

Contact:
Lori Higgs
Parks, Recreation and Facilities Superintendent
facilities@gananoque.ca or 613-382-2149 ext. 1411

On behalf of the Town of Gananoque, we would like to thank you for your patience regarding temporary service disruption.

The Town of Gananoque strives at all times to provide its goods and services in a way that respects the dignity and independence of all people.

The Town of Gananoque is also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.

Website

Vision Enhancement

Most Web browsers include functionality to allow users to increase or decrease the text on a Web page. On the Town's website please use the following to enhance the font:

Click Ctrl+ to Zoom in i.e. increase the font size
Click Ctrl- to Zoom out i.e. decrease the font size  

Or follow the paths:
View > Zoom (Firefox)
Page > Zoom (Internet Explorer)

Policies and Procedures

The following policies and procedures have been adopted by the Town:

Should you wish to comment on your previous experience within the Town, please complete the Feedback form and submit it to the Town's Accessibility Coordinator at clerk@gananoque.ca.

Please contact the Town of Gananoque for further information about these policies and procedures.

Resources