Accessibility

Notice of Temporary Disruption of Service

There is currently a planned service disruption. The estimated time of the service disruption is:
to

The disruption includes:
Town Park will be under construction for the Revitalization project starting Monday October 25th, 2021 and ending June 30th, 2022. Town Hall will remain open to the public between 10:00am to 2:00pm.

The following alternative services are available:
Access Town Hall from Garden Street/Adelaide Street entrance as the entrance from King Street will no longer be open to vehicular traffic. All vehicles are to park along Adelaide Street (parking lot) when accessing Town Hall.

Contact
There is currently a planned service disruption. The estimated time of the service disruption is:
to

EFFECTIVE DECEMBER 16, 2021 TOWN HALL WILL BE CLOSED TO THE PUBLIC

There is currently an un-planned service disruption. The estimated time of the service disruption will be:

From: December 15, 2021
To: January 31, 2022

The disruption includes:
Town Hall is currently at a reduced level of service due to the Covid-19 Pandemic. Staff remain available to the public via Telephone or Email.

NOTES:

  • Drop Off Box Available (WEST SIDE OF BUILDING) for envelopes, courier packages for paperwork/payments
  • Do not put cash/money in mail slot or bin

We apologize for the inconvenience Thank you for your patience and please respect pandemic measures in place

The following alternative services are available:
Staff remain available via Telephone or Email.

To obtain a complete list of email addresses and telephone extensions for individuals please visit our website:
https://www.gananoque.ca/town-hall/town-staff

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter

There is currently a planned service disruption. The estimated time of the service disruption is:
to

There is currently a unplanned service disruption.  The estimated time of the service disruption will be:

From: Wednesday, Jan 5, 2022    

To: Unknown

The disruption includes:

All Ice Rink and upper hall rentals located at 600 King Street East will be cancelled until further notice. We will inform you as updates become available.

Please be advised that due to provincial Government announcement the Lou Jefferies arena will be closed due to COVID-19 OMICRON variant until further notice. 

On behalf of the Town of Gananoque, we would like to thank you for your patience in this matter.

Contact: Town Hall
RecManager@gananoque.ca 
facilities@gananoque.ca 
613-382-2149 ext. 1411

On behalf of the Town of Gananoque, we would like to thank you for your patience regarding temporary service disruption.

The Town of Gananoque strives at all times to provide its goods and services in a way that respects the dignity and independence of all people.

The Town of Gananoque is also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place and in a similar way as other customers.

Website

Vision Enhancement

Most Web browsers include functionality to allow users to increase or decrease the text on a Web page. On the Town's website please use the following to enhance the font:

Click Ctrl+ to Zoom in i.e. increase the font size
Click Ctrl- to Zoom out i.e. decrease the font size  

Or follow the paths:
View > Zoom (Firefox)
Page > Zoom (Internet Explorer)

Policies and Procedures

The following policies and procedures have been adopted by the Town:

Should you wish to comment on your previous experience within the Town, please complete the Feedback form and submit it to the Town's Accessibility Coordinator at clerk@gananoque.ca.

Please contact the Town of Gananoque for further information about these policies and procedures.